At Dhanika Diamonds, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following return policy:

Eligibility for Return

• Returns are accepted within [time frame, e.g., 30 days] of delivery
• Items must be in their original condition, with all tags and packaging intact
• Custom orders, engraved, or personalized items are final sale and not eligible for return

Return Process

• Contact us at [contact email or phone number] to initiate the return process
• Provide your order number, reason for return, and whether you prefer a refund or exchange
• Ship the item back to us at [return address] within [time frame, e.g., 7 days]
• Refunds will be processed within [time frame, e.g., 5-7 business days] after receiving the returned item

Refund Amount

• Refunds will be issued in the original payment method
• Refunds will be for the full purchase price, minus any shipping costs
• Restocking fees may apply (up to [percentage, e.g., 10%])

Exchanges

• Exchanges are available for items of equal or greater value
• Please contact us to initiate the exchange process

Exceptions

• Damaged or altered items are not eligible for return
• Items that have been worn or show signs of wear are not eligible for return

Warranty Repairs

• Repairs under warranty will be handled separately from returns

Changes to Return Policy

• We reserve the right to update this return policy at any time
• Changes will be posted on our website